Last updated: September 14, 2026
Sayweeelife respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, when we share it, how long we keep it, and the choices and rights you have. This policy applies to Sayweeelife.com and to orders, customer service messages, and other interactions with Sayweeelife.
1. Who we are
The data controller for personal information collected through Sayweeelife.com is:
Sayweeelife
5021 Santorini Way
Oceanside, CA 92056
United States
Email: info@sayweeelife.com
Phone: +1 760-685-8272
2. Personal information we collect
We collect the information you provide when you place an order, create an account, contact us, request a return, or sign up for marketing messages. This information includes:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order details, including items purchased and order value
- Payment confirmation information from our payment processor
- Return and refund information
- Customer service messages and contact form messages
- Marketing preferences and consent records
We also collect technical information when you use Sayweeelife.com. This information includes:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed on Sayweeelife.com
- Referring website or source
- Date and time of visits
- Cookie identifiers and similar online identifiers
3. How we use personal information
We use personal information for these specific purposes:
- To process and fulfill orders
- To arrange shipping and delivery
- To send order confirmations, shipping updates, and refund confirmations
- To process returns, refunds, and replacements
- To answer customer service questions
- To detect and prevent fraud, unauthorized payments, and misuse of Sayweeelife.com
- To maintain website security and troubleshoot technical issues
- To analyze website performance and improve product listings, checkout, and customer service
- To send marketing emails when you have opted in
- To comply with legal obligations and resolve disputes
4. Legal bases for processing
For customers in the European Economic Area, the United Kingdom, and Switzerland, we process personal information under these legal bases:
- Contract performance: to process orders, payments, shipping, returns, and refunds
- Legal obligation: to keep records required by law and respond to lawful requests
- Legitimate interests: to prevent fraud, secure the website, improve our services, and resolve disputes
- Consent: to send marketing emails and to use non-essential cookies when consent is required
You can withdraw consent at any time by contacting info@sayweeelife.com or by using the unsubscribe link in marketing emails.
5. When we share personal information
We share personal information only when needed to run Sayweeelife and fulfill your order. We share information with:
- Payment processors for Visa, MasterCard, and PayPal payments
- Shipping carriers such as USPS, UPS, FedEx, or another licensed U.S. parcel carrier
- Return and refund service providers
- Website hosting, email, analytics, and security providers
- Professional advisers when needed for legal, accounting, or dispute resolution
- Government authorities when the law requires it
We do not sell personal information. We do not share personal information for cross-context behavioral advertising without your consent when consent is required by law.
6. Cookies and tracking technologies
Sayweeelife.com uses cookies and similar technologies for:
- Keeping items in your cart and maintaining your session
- Remembering your preferences
- Processing checkout and payments
- Measuring website traffic and performance
- Preventing fraud and securing the website
- Sending relevant marketing messages when you have opted in
You can manage cookies through your browser settings. If you disable essential cookies, checkout and other parts of Sayweeelife.com may not work correctly. Where required by law, we ask for consent before using non-essential cookies.
7. How long we keep personal information
We keep personal information only as long as needed for the purposes described in this policy. Our retention periods are:
| Information type | Retention period |
|---|---|
| Order and transaction records | Up to 7 years after the order date for legal, accounting, and dispute-resolution purposes |
| Customer service messages and contact form messages | Up to 24 months after the message is resolved |
| Marketing consent records | Until you withdraw consent, plus 24 months for proof of consent |
| Website analytics data | Up to 14 months |
| Fraud prevention and security logs | Up to 24 months |
When information is no longer needed, we delete it or anonymize it.
8. How we protect personal information
We use administrative, technical, and physical safeguards to protect personal information. These safeguards include encrypted connections, access controls, payment processing through established payment providers, and limiting access to personal information to people who need it to perform their work. No online system is completely secure. If you believe your account or information has been compromised, contact info@sayweeelife.com immediately.
9. Your privacy rights
Depending on where you live, you have rights over your personal information. These rights include:
- The right to know what personal information we collect, use, and share
- The right to access a copy of your personal information
- The right to correct inaccurate personal information
- The right to delete personal information
- The right to restrict or object to certain processing
- The right to data portability
- The right to withdraw consent
- The right to opt out of marketing emails
- The right not to receive discriminatory treatment for exercising your privacy rights
California residents have the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise a privacy right, email info@sayweeelife.com. We will verify your request using information related to your account or recent orders. You can also authorize an agent to submit a request on your behalf. We respond to verified requests within the time required by law.
If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the right to lodge a complaint with your local data protection authority. You can contact us first at info@sayweeelife.com so we can review and respond to your concern.
10. Children’s privacy
Sayweeelife.com is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided personal information to us, contact info@sayweeelife.com and we will delete the information.
11. International transfers
Sayweeelife is based in the United States. If you access Sayweeelife.com from outside the United States, your information is transferred to and processed in the United States. When required, we use appropriate safeguards for international transfers, such as standard contractual clauses.
12. Changes to this Privacy Policy
We update this Privacy Policy when our practices change. The “Last updated” date at the top of this page shows the current version. If we make a material change, we notify customers by email or by posting a notice on Sayweeelife.com.
13. Contact us
For privacy questions or requests, contact:
Sayweeelife
Email: info@sayweeelife.com
Phone: +1 760-685-8272
Address: 5021 Santorini Way, Oceanside, CA 92056, United States
Service hours: Monday – Friday, 9:00 AM – 6:00 PM (PT)